Customs & Returns

Customs & Returns

Reviews Card handles and organised imports through customs in all countries and states. However, please note that duties may still apply, even if we manage the delivery process. Customs clearance might also cause delays in order delivery. Thank you for your understanding.

For all deliveries outside UK, import duties may be charged (fees, import duties, VAT), which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods, and are levied once your package reaches your country.

Reviews Card does not withhold duties and taxes during the checkout process and cannot predict what your potential duties will be: in the event that such additional duties are incurred, they must be paid in order for your package to be cleared. In this case, the customer is responsible for the costs incurred. Please contact your local customs office for more information about your country's policies, or write us an e-mail Info@reviewscard.com to get your questions solved.

Please be aware of entering your correct address incl. house number & your correct name. Reviews Card will not reship international orders that are not delivered due to address issues.