FAQ’s

FAQ's

Find quick answers to common questions about Reviews Card and how it works. From setup to compatibility, we've got everything you need to get started with collecting customer reviews effortlessly. If you need more information, feel free to reach out!

FAQ's

In this section, you'll find answers to common questions about our products and services. If you have any additional inquiries, feel free to reach out to us!

Do your NFC Review Cards come pre-programmed?

Yes! Unlike our competitors, we fully program and test every product before shipping. This means your card works straight out of the box—no setup required! You can focus on getting those reviews instead of figuring out the tech.

Do you offer custom options?

Yes! We’re the only company that offers fully custom-branded cards, tags, plates, and stands—with no minimum order quantity. You can order as little as one product! Just upload your logo, and we’ll take care of the rest. Need a bespoke design? Reach out to us at info@reviewscard.com.

What platforms do your NFC products support?

While we’re best known for our Google products, we actually support 11+ platforms, including Instagram, Facebook, TikTok, WhatsApp, TripAdvisor, and more. Check out the full list on our website!

Does my phone need NFC to use the cards?

Yes, your phone needs to have NFC enabled. However, our products also include QR codes for greater versatility.

Will your NFC products work on both Android and iOS devices?

Yes, they are compatible with both Android and Apple devices, provided the device supports NFC.

Why isn’t my phone connecting to the NFC card?

Check if your phone’s NFC setting is switched on.

Can I update or change the link on my card?

Yes, simply contact us, and we’ll provide instructions on how to update your link.

How do I find my Google Review link?

Contact our support team, and they can guide you through the process of locating your Google Review link.

Does my customer need a Google account to leave a review?

Yes, your customer will need a Google account to leave a review on Google.

What other products do you offer besides cards?

We don’t just do review cards! Our product range includes table tags, window stickers, stands, plaques, keyrings, and more.

How long will it take to receive my order?

Orders are processed within 1 working day and shipped the following day. Delivery typically takes 2 working days, though it may take longer during busy periods.

What should I do if my card is faulty and doesn’t work?

Don’t worry! All products are checked before shipping. If there's an issue, please email us, and we’ll assist you.

What if I entered the wrong details or business information for my card?

We double-check all business information before programming the cards. If there’s a mistake, email us for assistance.

Do you offer international shipping?

Yes, we offer international delivery.

What NFC products can be adhered to surfaces like tables?

Our NFC table tags, plaques, and window stickers come with a 3M adhesive backing, making them easy to stick on any surface.

What should I do if my order was returned?

If your order is returned, it may be due to incorrect shipping details. There’s a £4.99 re-delivery fee, so please double-check your delivery information before reshipping.

Can I track my order?

Yes, you can! Once your order is dispatched, you’ll receive an email with tracking information from Royal Mail.